Redefining American Healthcare Award

HLC created the Redefining American Healthcare Award to draw attention to existing initiatives that demonstrate an increase in quality and efficiency of care through a patient-centered approach, particularly addressing various social determinants of health.

Eligible applicants are non‐HLC member organizations of any size from the governmental, public, or private sectors (or a partnership that combines multiple sectors) that are implementing a program that optimizes care for high-need patients.  Examples of such programs include investing in wellness, telehealth, care coordination, implementing proven disease-specific prevention programs, developing a disaster preparedness response, expanding access, addressing social isolation, or considering the role of social determinants of health in overall patient outcomes.  Community groups with multi‐group support are especially encouraged to apply.

The program or intervention must demonstrate:

  • Cost‐effectiveness
  • Evidence‐based foundation
  • Measurable results (outcomes metrics are preferred, but process metrics will also be considered)
  • Replicability

Interested organizations should contact Kelly Fernandez ( for more information on how to apply.

HLC Redefining American Healthcare Award Recipients:

AccessHealth Spartanburg
AccessHealth Spartanburg was recognized on October 7, 2019 for being care navigators who address social barriers and work with low-income, uninsured people to determine their needs and then connect them with the organizations, resources, and services in the community that can help provide safe, timely, and equitable healthcare.  The group ensures that all the necessary paperwork is prepared so that any assistance is not delayed or denied.
– Press release

Chrysalis House
The Chrysalis House in Lexington, KY was honored on October 8, 2019 for its substance use disorder care which specializes in treating pregnant and parenting women and allows newborns and toddlers to be kept on-site.  In addition to addiction, other services provided include mental health treatment, case management, domestic violence counseling, GED tutoring, vocational training and job placement assistance, and housing assistance to ensure the full, long-term recovery of the patients.
Press release
– Interview WKYT (vid)

Empire Health Foundation (September 30, 2019)
The Empire Health Foundation received the award on September 30, 2019 for fostering healthier communities in the state of Washington.  The organization promotes measurable and sustainable improvements regarding health outcomes.  They follow an adaptive results-driven model that encourages innovation and collaboration in addressing the overall health of its surrounding communities.
– Invite
– Photos

Texas A&M Center for Population Health and Aging (August 13, 2019)
Texas A&M’s Texas for Life program was honored on August 13, 2019 for its compilation of evidence-driven programs and interventions to improve the health and well being of older Texans.  The program brings together partners and stakeholders to create coordinated and seamless linkages between clinical and community encounters, which can help older adults become more active members of their healthcare team.
– Invite

Eastern Band of Cherokee Indians was recognized on June 28, 2019 for determining its specific community needs and addressing them head on.  The EBIC identified three health issues – diabetes, substance abuse, and depression – to prioritize within its services to the community.  In order to make the most significant impact on these health challenges, millions of dollars have been invested in a new behavioral and substance abuse facility.
– EBIC Media coverage
– Photos